My Heating Pad- Neck & Shoulder Wrap – Unscented is designed for the neck, shoulders, and upper back area. It targets relief and pain of muscles, joints, arthritis, neck area, tendonitis, stress, shoulders, and the list goes on. In addition, it can be used to keep warm and comfy during a cold winter, or stay cool during a hot summer. The great thing about this product is that it is natural and reusable. Use it hot/cold when ever you desire! Simply Heat In the microwave for Heat Therapy or chill in the freezer for Cold Therapy. Heat Therapy can be applied for injuries or aches as it increases blood circulation, accelerates the relief of sore and tense muscles to enable the body to move more at ease, and has the ability to penetrate deeply to the center of the painful and irritated muscle and ease the pain away. Cold Therapy provides a chilling refreshment for the body and skin to relieve inflammation of joints or bruised areas, relieve discomfort as a result of burns or irritations, and reduce fever and body heat. The product will come neatly packaged and sealed in a zip-lock bag with instruction how to use and store it correctly. Nature Creation Amazon Store has a “100% Customer Satisfaction Guarantee” so you can BUY WITH CONFIDENCE. If you are not satisfied, you have 30 days to get your money back no questions asked. We are eager for you to use and enjoy our products!